CLUB POLICIES

The parents are an integral part of the Chattanooga Red Wolves Academy support system. It is important that parents observe the guidelines established by the Club, Leagues, and Governing Body.

 I will….

• Be encouraging, supportive, and affirmative regarding my child’s play on the field

• Respect officials and accept their decisions

• Support the coach, manager, and the team

• Volunteer my services and talents to the Club when possible

• Familiarize myself with the Laws of the Game

• Comply with the rules, policies, and procedures of the team and the club as they apply to me.

• Discuss my child: 1) only with my coach, 2) not with the manager or any other person, 3) only at a time mutually agreed upon by the coach. 4) never prior to, during, or directly after a game.

Further, I will never…

• Engage in dissent directed to an official

• Engage in any kind of unsportsmanlike conduct with any official, coach, manager, player, or parent

• Interfere at any time with the duties and responsibilities of the coach or manager

• Act in any way that is detrimental to the team or Chattanooga Red Wolves Academy

It is the policy of Chattanooga Red Wolves Academy to refund registration fees only if your player moves more than 50 miles (one way) from his/her primary residence prior to the start of the season or if the player is unable to participate due to a season-ending injury or illness as documented by a physician.

No refunds will be allowed for any other reasons unless noted otherwise. This includes the cancelation of any installment payments which have not yet been processed. If Chattanooga Red Wolves Academy cannot place your child on a team, a full refund will be issued. Conflicts with practice schedules are not grounds for refunds. Refund requests due to injury must be made in writing within 2 weeks of injury or illness and must include a physician’s note. There will be no reimbursements granted for any programming canceled due to weather, acts of God, or forfeits.

Refunds on team fees will only be issued at the close of the seasonal year and when a remaining surplus has been identified. If a player leaves a team mid-season, the family is still responsible for team fees. 

Registration Grace Period: If you submit a registration in error and need to cancel, please send an email to kphillips@redwolves-sc.com within 48 hours from the time of registration. A full refund will be granted as long as the written explanation has been received within the 48-hour time frame.

Camp Credits: Cancellations that occur at least 7 days before the start of camp will be eligible for a camp credit. Camp credits cannot be transferred to another family account. Only the participant listed under the family account that has been awarded the credit will have access to the credit. All credits must be used during the same camp season and will expire at the conclusion of the final session of the camp (of that year) if they have not been used.

Camp Refund Requests: All requests for refunds must be completed 14 days prior to the start of camp by emailing kphillips@redwolves-sc.com. All monies paid with the exception of a $25.00 administrative fee plus credit card transaction fees, per weekly session, enrolled OR a $20.00 administrative fee plus credit card transaction fees, per single day session enrolled, will be refunded provided the notice of cancellation is received 14 days prior to the start of camp. No refunds will be provided less than 14 days prior to camp, for expulsion from camp, for voluntary withdrawal from camp, or for injuries or illnesses sustained prior to or at camp.