CLUB POLICIES

The parents are an integral part of the Chattanooga Red Wolves Academy support system. It is important that parents observe the guidelines established by the Club, Leagues, and Governing Body.

 I will….

• Be encouraging, supportive, and affirmative regarding my child’s play on the field

• Respect officials and accept their decisions

• Support the coach, manager, and the team

• Volunteer my services and talents to the Club when possible

• Familiarize myself with the Laws of the Game

• Comply with the rules, policies, and procedures of the team and the club as they apply to me.

• Discuss my child: 1) only with my coach, 2) not with the manager or any other person, 3) only at a time mutually agreed upon by the coach. 4) never prior to, during, or directly after a game.

Further, I will never…

• Engage in dissent directed to an official

• Engage in any kind of unsportsmanlike conduct with any official, coach, manager, player, or parent

• Interfere at any time with the duties and responsibilities of the coach or manager

• Act in any way that is detrimental to the team or Chattanooga Red Wolves Academy

Chattanooga Red Wolves Academy registration and club fees are generally non-refundable once a player accepts a roster position.

 Refunds will only be considered under the specific circumstances outlined below.

1. Refund Eligibility

A refund may be considered only if:

• The player moves more than 50 miles away prior to the start of the season.
• The player experiences a season-ending injury or illness documented by a physician.
• The player withdraws for mental health-related reasons, with supporting documentation from a certified mental health physician.
• The Academy is unable to place the player on a team, in which case a full refund will be issued.
• Once a player has participated with the Academy for one month, no refund will be available.

2. Non-Refundable Circumstances

Refunds will not be issued for:

• Schedule conflicts
• Voluntary withdrawal or a decision to leave the team for reasons not listed above
• Unprocessed or remaining installment payments
• Weather-related cancellations
• Acts of God
• Forfeited matches or events

3. Non-Refundable Fees and Expenses

When a refund is approved, it applies only to eligible Club Fees.

The following are non-refundable:

• ECNL or ECNL-RL fees and expenses incurred by the Academy
• Any expenses the Academy has already paid on behalf of the player
• Any expenses the Academy is contractually obligated to pay on behalf of the player
• These amounts will be deducted from any refund for which the player may otherwise be eligible.

4. Injury, Illness, or Mental Health Refund Requests

All refund requests related to injury, illness, or mental health must:

• Be submitted in writing
• Be submitted within two weeks of the injury, illness, or withdrawal
• Include appropriate documentation from a physician or certified mental health physician
• Submission of a request and supporting documentation does not automatically guarantee a refund. All requests are subject to the eligibility requirements outlined in this policy.

5. Academy Unable to Place a Player

If Chattanooga Red Wolves Academy is unable to place a registered player on a team, the family will receive a full refund of the applicable registration and club fees.

6. Team Fees

Team fees are separate from Club Fees and are subject to the following:

• Families remain responsible for their team fee obligations even if a player withdraws or leaves the team during the season.
• Team fee refunds will only be considered at the conclusion of the seasonal year.
• A refund will only be issued if surplus funds remain in the team's account after all team expenses and financial obligations have been paid.

Registration Grace Period: If you submit a registration in error and need to cancel, please send an email to trobertson@redwolves-sc.com within 48 hours from the time of registration. A full refund will be granted as long as the written explanation has been received within the 48-hour time frame.

Camp Credits: Cancellations that occur at least 7 days before the start of camp will be eligible for a camp credit. Camp credits cannot be transferred to another family account. Only the participant listed under the family account that has been awarded the credit will have access to the credit. All credits must be used during the same camp season and will expire at the conclusion of the final session of the camp (of that year) if they have not been used.

Camp Refund Requests: All requests for refunds must be completed 14 days prior to the start of camp by emailing trobertson@redwolves-sc.com. All monies paid with the exception of a $25.00 administrative fee plus credit card transaction fees, per weekly session, enrolled OR a $20.00 administrative fee plus credit card transaction fees, per single day session enrolled, will be refunded provided the notice of cancellation is received 14 days prior to the start of camp. No refunds will be provided less than 14 days prior to camp, for expulsion from camp, for voluntary withdrawal from camp, or for injuries or illnesses sustained prior to or at camp. 

2026/27 CRWA Parent/Guardian Expectations Contract

2026/27 CRWA Player Expectations Contract